Digital Transformation in the Use of Organizational Assets
Keywords:
Digital Transformation, Knowledge Management, Lean DevelopmentAbstract
Many companies have been operating for business systems for a long period of time and have therefore accumulated a large amount of data. The data were originally accumulated on the premise that they would be used for business purposes, and they can be said to have achieved their traditional purpose. By combining these data with various internal and external data, it may become possible to create new value. For example, General Electric (GE) provides new value to its customers—such as reducing operating costs and offering just-in-time maintenance—by using data that had been collected for the purpose of jet engine maintenance and for flight route optimization. In order to utilize data as in the preceding examples, it is necessary to have knowledge about data, to realize the value provided by combining it with existing data, and to understand the digital technologies that make it possible to materialize. This research examines cases in which digital transformation has been successfully realized by combining existing data with other data, considers the characteristics of these cases and the impact of tacit knowledge on them, and explores the effective use of organizational assets in digital transformation.
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