Analyzing the Effect of Sense of Being in the Same Room through Video Chat Systems on Work Efficiency
Keywords:
Sense of being in the same room, Video chat system, Work efficiency, Social facilitationAbstract
Video and audio communication over a network lose its sense of presence over time. However, social
facilitation is more efficient when several people work in the same room than when one person works alone. Although
there is no research on whether telework and distance learning using video chat systems can provide the same
performance as face-to-face environments. This study examined whether social facilitation could occur when one person
worked alone while a monitor was set up to project another person doing the same task. The Uchida-Kraepelin
performance test was used to measure work efficiency using speed and accuracy. The results showed that the work
efficiency is the same as when several people worked in the same room, even though it did not provide the sense of being
in the same room.
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